Privacy Policy

Your privacy matters to us — here's how we collect and use your information

Last Updated: January 1, 2025

1. Our Commitment to Privacy

DataCube Systems ("DataCube," "we," "our," or "us") is committed to protecting the privacy of our clients, prospects, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at datacubesystems.com or interact with our services. We encourage you to read this policy carefully. By using our website or services, you acknowledge and agree to the practices described herein.

If you do not agree with the terms of this policy, please discontinue use of our website. This policy applies to information collected through our website and any related online or offline communications between DataCube Systems and you.


2. Information We Collect

We collect information that you voluntarily provide to us when you submit a contact form, request a consultation, or otherwise communicate with us through our website or by phone or email. The types of personal information we may collect include:

  • Name — first and last name as provided in contact forms
  • Business address — your company's physical location when relevant to service delivery
  • Email address — used to respond to your inquiries and service requests
  • Phone number — used to contact you regarding your inquiry or service request
  • Company name — to understand your business context and service needs
  • Message content — the details you include in contact forms or email communications

We do not collect sensitive personal information such as Social Security numbers, financial account information, or health information through our website. We collect only the information necessary to respond to your inquiry and deliver the services you request.


3. How We Use Your Information

DataCube Systems uses the personal information you provide for the following purposes:

  • To respond to your inquiries, questions, and requests for information
  • To schedule and conduct IT assessments and consultations
  • To deliver IT services you have contracted with us to provide
  • To send you service-related communications and updates
  • To improve our website and service offerings based on feedback
  • To comply with legal obligations or respond to lawful requests from authorities

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing purposes. Your information is used solely to fulfill your requests and deliver our services. We may share information with trusted third-party service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements, but only to the extent necessary to fulfill your request.


4. Email Communications

When you provide your email address to DataCube Systems, it is used exclusively to respond to your inquiry or deliver the service you requested. We will not use your email address for unsolicited marketing communications without your explicit consent. We do not sell or provide email addresses to third parties for marketing purposes.

If you choose to subscribe to our newsletter or marketing communications, you may unsubscribe at any time by clicking the unsubscribe link in any email we send or by contacting us directly at support@datacubesystems.com. We will promptly honor all unsubscribe requests.


5. Website Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our site. Google Analytics collects non-personally identifying information such as browser type, device type, pages visited, time spent on pages, referring URLs, and geographic region at the city level. This information is used in aggregate form to improve our website's content, structure, and user experience.

The information collected by Google Analytics does not personally identify individual visitors, and we do not attempt to link it to personally identifying information. You may opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.

Our website may also use cookies — small data files stored on your device — to enhance your browsing experience and remember your preferences. You can control cookie settings through your web browser. Disabling cookies may affect the functionality of certain features on our site.


6. Our Commitment to Data Security

DataCube Systems takes the security of your personal information seriously. We implement a combination of physical, electronic, and managerial safeguards designed to protect the information we collect and maintain against unauthorized access, disclosure, alteration, or destruction.

Our security measures include, but are not limited to:

  • SSL/TLS encryption for data transmitted between your browser and our website
  • Access controls limiting who can view personal information to authorized personnel only
  • Secure storage and handling of all client records and communications
  • Regular review and update of our security practices as technology evolves

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of information transmitted to or stored on our systems. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.


7. How to Access or Correct Your Information

You have the right to access, review, and request correction of any personal information we hold about you. If you believe that information we hold is inaccurate, incomplete, or outdated, please contact us and we will promptly review and correct it. You may also request that we delete personal information we hold, to the extent permitted by applicable law and consistent with our legal obligations.

To submit a request to access, correct, or delete your personal information, please contact us using the information provided in Section 10 of this policy. We will respond to your request within a reasonable timeframe.


8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, vendor sites, and partner resources. These links are provided for your convenience and informational purposes only. DataCube Systems has no control over the content, privacy practices, or security of third-party websites and is not responsible for their practices.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site. The inclusion of a link on our website does not constitute an endorsement of the third-party site or its privacy practices.


9. Changes to This Policy

DataCube Systems reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our website following the posting of changes to this Privacy Policy constitutes your acceptance of those changes. If we make material changes to how we handle your personal information, we will make reasonable efforts to notify you, which may include posting a notice on our website or contacting you directly if we have your contact information.


10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using any of the following methods:

DataCube Systems

100 W Lucerne Cir, Suite 503, Orlando, FL 32801

(407) 857-9904

support@datacubesystems.com

Monday – Friday, 8:30 AM – 5:00 PM EST

We will make every effort to respond to privacy-related inquiries within five business days.